Terms & Conditions

Our Terms and Conditions document covers the following topics – if the document is not visible here, please contact us to request a copy.  

• Quote validity and scope
• Deposits and payment due dates
• Access, water, electricity and parking
• Customer preparation obligations
• Cancellations and rescheduling
• Weather and unsafe conditions
• Pre-existing damage
• Stain and restoration limitations
• High-access and roof safety
• Waste and run-off responsibilities
• Photo documentation and marketing consent
• Complaints and rectification process
• Liability and insurance
• Governing law in New South Wales